SIGN UP NOW FOR THE OCTOBER CLUB SUBSCRIPTION BOX!

FREQUENTLY ASKED QUESTIONS

Shopping Information

What's the cost of shipping?
We offer a flat rate shipping fee of $9.95 for every monthly subscription box that ships within the USA's 48 contiguous states. For other store items and product rates are calculated at checkout. The rates for these items are based on weight and size. Sorry, but we can not ship outside of the country.
When will you ship my order?
Monthly subscription boxes are shipped on the 15th of the month. Store products ordered will be shipped separately. They will ship within a week of the initial order.
How long will it take to arrive?
USA orders typically take 4-10 business days to arrive once shipped. International orders vary by distance and carrier. Tracking will be provided by email once your order's shipping labels are printed.

Payment Information

Do I have to pay sales tax?
Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location. International shipments may be subject to duties upon delivery and are the responsibility of the customer.
When will I be charged?
For online store products, your account will be charged within 24 hours of completing checkout. If you subscribe to the ProPaperCrafter Club Subscription Kit, you will be charged within 24 hours of completing checkout of your first kit and then you will have a recurring payment on the 9th of the month. No worries, we won't charge you twice in the same month when you order your first subscription kit.

Orders and Subscription Management

How can I check my order status?
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login. Once you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay an outstanding balance. You may not cancel orders after they have been shipped.
Can I change my subscription?
Sure! First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click "Subscriptions". From there, you can cancel your subscription. You can also access the "Subscription" option from your order confirmation email.
How do I track an order?
After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.
What comes in the monthly subscription box?
My goodness, a box full of creative inspiration and goodies. You will receive all the pre-cut and prepared kits for one major paper crafting project, six card kits and one smaller paper crafting project. Plus, new products are included for you to try with new techniques. Video instruction is always provided and full color handouts are included. Each box is a surprise! Join us in our private Facebook group for more inspiration.



American Crafts Dreamer Paper Pad 6 x 8

$8.95

Black Cardstock 65 lb. 8 1/2" x 11" Package of 50 sheets

$10.95

Craft Tacky Glue 4oz. Bottle PVA

$5.50